Innkeepers
Mindy & Paul Oesterman
10070 Gregory Place Truckee, California 96161
530-587-5574
email: stay@donnerlakeinn.com
Directions
Link to Google Maps for directions from your location
Highway 80 between Truckee and Donner Summit.
Donner Lake Road – Exit 180.
1 mile toward Donner Lake to Gregory Place.
Reservation terms:
- All rates are based on double occupancy
- Minimum stay may apply on weekends and holidays
- Each room has a specific occupancy/capacity
- Guests who arrive with more than the booked number of guests will be turned away and deposits will be forfeited
- The Town of Truckee imposes a 13.25% occupancy tax
- Check-in is between 4pm and 6pm. It is difficult for us to accommodate early check-ins. Between 11AM and 4PM is the time when we prepare the rooms, and run errands, so we are unable to guarantee that we will be home or that the room will be ready.
- Please arrange with the Innkeepers should you require a later check-in.
- Check out is any time up to 11:00AM
Deposit/Cancellation Policy
Non-Holiday Deposits and Cancellations:
Deposits: 100% of the first night stay, per room, will be charged when the reservation is confirmed. For stays > 4 days, 50% of the stay will be charged at the time the reservation is confirmed. The remaining balance will be charged within one week of check-in.
Cancellations: If cancelled more than 14 days before the arrival date, the deposit may be applied towards a future stay within 12 months of the original reservation. If cancelled within 14 days of the arrival date, guests are responsible for all room nights not rebooked. If we are able to rebook the entire stay, the deposit may be applied towards a future stay within 12 months of the original reservation. Deposits can be forwarded one time only and cannot be combined. Cancellations due to forces of nature and/or road closures are non-refundable. If there is a chance of a last minute cancellation, we recommend trip insurance.
Holiday Period/Special Event Weekends- Deposits and Cancellations:
Because holiday period/special event guests generally book well in advance, it is often very difficult to rebook a last minute cancellation. For reservations made in anticipation of a certain type of weather (snow in winter or warm sunny days in summer) our cancellation policy is consistent with other local establishments. Cancellations due to forces of nature and/or road closures are non-refundable.
Deposits: 100% of the first two nights stay, per room, will be charged when the reservation is confirmed. For stays > 4 days, 50% of the stay will be charged at the time the reservation is confirmed. The remaining balance will be charged within one week of check-in.
Cancellations: If cancelled more than 30 days before the scheduled arrival, the deposit may be applied to a future stay within 12 months of the original reservation. If cancelled within 30 days of the arrival date, guests are responsible for all room nights not rebooked. If we are able to rebook the entire stay, the deposit may be applied to a future stay within 12 months of the reservation. Deposits can be forwarded one time only and cannot be combined. If there is a chance of a last minute cancellation, we recommend trip insurance.
Miscellaneous Policies:
Pets:No pets are permitted in guest rooms or on the property (including staying in vehicles). Guests who violate the pet policy will be assessed a $250 cleaning fee and asked to remove the animal from the property.
Smoke/Vape/Flame:
We are a completely smoke/vape free property. Candles, incense, and any other open flames are not allowed. Guests who choose to disregard this policy may be assessed for damages/cleaning; minimum $250.00
Our kitchen is regulated by the Nevada County Health Department, and we are unable to prepare/heat any outside food. We ask guests not to bring meals into the guest rooms. Food odors tend to linger and spills can occur, attracting wild animals. Guests who choose to disregard this policy may be assessed for damages/cleaning; minimum $250.00.
Rates and Policies are subject to change without notice.
Minors must be accompanied by a parent/guardian.We recommend having travel insurance, if there is a chance you may have to cancel your stay. We are not affiliated with InsureMyTrip.com but they offer reasonable rates.